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Frequently Asked Questions

To rent a car from Value Car Rentals, you must be at least 21 years old. Some specialty vehicles may have a higher minimum age requirement.

To rent a car, you’ll need a valid BC driver’s license, a credit card in your name, and proof of insurance. International renters may need additional documentation, so please contact our customer service for details.

While we can’t guarantee a specific make and model, you can select the category of vehicle you prefer, such as Sedan, SUV, or Minivan. We’ll do our best to provide you with a vehicle from your chosen category.

Most of our rental agreements come with unlimited mileage, allowing you to explore British Columbia without worrying about extra charges for the distance traveled.

Yes, you can add an additional driver for a fee, provided they meet our age and driver’s license requirements. Both the primary renter and the additional driver must be present at the time of pickup.

Late returns may incur additional charges. We recommend contacting our customer service if you anticipate returning the car after the agreed-upon return time to discuss options and potential fees.

No, we don’t offer one-way rentals within British Columbia, disallowing you to pick up a car in one location and return it to another.

All our rental cars are non-smoking vehicles. Smoking in a rental car may result in cleaning fees, so we kindly ask our customers to refrain from smoking inside the vehicles.

In the event of an accident or breakdown, please contact our emergency assistance hotline immediately. We will provide guidance on the necessary steps to take.

You can make a reservation on our website or by contacting our customer service team at .

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